Contact our packGURUs

A team of experts at your disposal, always ready to suggest the most suitable solutions for your business or to support you in bringing your ideas to life, no matter how small or large they may be.

Because an idea without its execution remains just a dream.

Who are we?

We are the solution to every doubt, the guide to your purchases, the point of reference you've always looked for when buying online. No bots, just real people.

It is extremely important for us that the customer feels close to us and our company even from "afar", which is why we also offer a video consulting service to meet face-to-face and delve into all the topics of interest.

Remember, we are multi-channel! And you can contact us in the way you find most convenient!

What can you do with us?

We can connect for every need, both in the pre-purchase phase and in the post-purchase phase. We can help you choose the best supply for your business, guide you through the purchasing process, offer creative solutions for your custom packaging, and much more.

Tired of not finding the right packaging?

Now we're here for you

Frequently Asked Questions (FAQ)

A collection to provide you with clear and quick answers to any questions you may have

Shipping is free for all first orders placed on our website with product subtotal of at least €99.00 and exclusively for destinations in Italy (benefit reserved for end customers), and for all orders with product subtotal of at least €1000.00 (benefit reserved for end customers and retailers).

It will be possible to request a free sample on our website, simply click on the 'free sample' button to add the product to the cart, then just complete the ordering process.

Yes, our couriers make deliveries worldwide. The shipping cost varies depending on the delivery address and the total volume of the order.

The CONAI Environmental Contribution represents the funding mechanism through which CONAI allocates the costs for the expenses of separate collection, recycling, and recovery of packaging waste among producers and users. These costs, based on what is provided for by Legislative Decree 152/06, are distributed 'in proportion to the total quantity, weight, and type of packaging material placed on the national market.

The cliché contribution is the amount that must be paid, in the case of ordering customized products, for the creation of the printing plate or for making modifications to existing plates. This amount varies depending on the product and the type of customization desired. In the case of reprinting the same product with the same graphics, this contribution will not be applied.

Our portal is reserved exclusively for B2B channel, therefore to place orders on our website it is necessary to have a valid VAT number.

Yes, during the registration phase or the checkout process, it is possible to enter one or more delivery addresses different from the billing ones.

The electronic invoice is issued within 7 days from the processing of the goods and sent via the interchange code (SDI) or to the PEC indicated during registration. 

To become our retailers, simply register on our website with a regular customer account and request conversion by sending the chamber of commerce certificate to [email protected]. Once it is verified that the activity is compliant, your account will be converted. From that moment on, by logging in with the credentials you set up, you will directly see the prices reserved for you online and you will be able to make quotes independently.

Any other questions?

Our customer service is available from Monday to Friday from 8:30 to 17:30. We usually respond within a few minutes or, in any case, within a few hours. Choose the method that is most convenient for you to contact us at our single phone number +39 02 3045 1996

Or send a message here

Book your video consultation with us

Eleonora

Customer service

Contact me if you need a 360-degree consultation on our products!

Maria

Customer service

Contact me if you need a 360-degree consultation on our products!

Alessio

Sales Director

Contact me if you need bulk purchase consulting!

Vincenzo

Graphic designer

Contact me for clarification or advice on the graphics of your packaging!

Book your video consultation with us

Eleonora

Customer service

Contact me if you need a 360-degree consultation on our products!

Maria

Customer service

Contact me if you need a 360-degree consultation on our products!

Alessio

Sales Director

Contact me if you need bulk purchase consulting!

Vincenzo

Graphic designer

Contact me for clarification or advice on the graphics of your packaging!